Troubleshoot

Invalid CSR - certificate with such Subject name already exists

If you are getting the error below, that means, you need to use another "CN" variable when you order certificate. Each "CN" must be different from the previous ones you used. One suggestion is to add a unique numeric at the end of "CN."

ERROR (src/main.c:837) Order failed - {"type":"urn:ietf:params:acme:error:badCSR","detail":"Invalid CSR - certificate with such Subject name already exists"}

Invalid SPC - Failed to download certificate

This error means that the IP you are using now to interact with iConnectiv API, either by calling iConnectiv API directly or by using Peeringhub's ACME client, is not whitelisted in iConnectiv. You need to check if your IP is specified in Access Request Form.

ERROR (src/main.c:805) Challenge submission failed - {"type":"urn:ietf:params:acme:error:incorrectResponse","detail":"Invalid SPC - Failed to download certificate from 'https://authenticate-api.iconnectiv.com/download/v1/certificae/certificateId_161324.crt'"}

The Access Request Form looks like the following: